| Merchant
Policy |
RETURN POLICIES | ||
| SHIPPING | |||
|
NEW Price & Availability Policy: |
As of May 2016, many listings for flyback transformers no longer show price , stock or a purchase option , due to past abuses but mostly because we can no longer afford to give out prices so that competitors can beat the price and basically waste our time and cut us out of the trade we worked so hard to build over the last 10+ years on the internet. We are one of the first original sites that pioneered the availability of hard to find transformers used in crt type monitors all over the world. Regrettably, the hard work has been rewarded by other sites, mostly ones in China , supplying the same parts, and in many cases, specialized items that we helped develop years ago are being offered by anyone with an internet connection and access to a credit card. The new policy , for lack of a better term is the - KILL CHINA - fee. If you are a prospective new buyer and need a price and or availability on a listed part before you take a chance at purchase you will need to pay this up front fee to cover losses to China. China has been handed the entire world nearly for free via search engine results, and once we give a price or come up with a new idea here, China either beats the price, or copies the idea and spams it to many of their websites so all the business we generated winds up heading there. Most of China has been blocked from viewing our site and eventually we will have the entire country banned. If you do value the United states and what its done for the world, then paying the fee is the least you can do , otherwise feel free to un-bookmark us or take the site off your search listings. The fee is $75.00 USD. If it turns out the cost of your order is less than this, you will be refunded the difference, otherwise it acts as a deposit on what you potentially want to order. If the above terms are acceptable, complete this Webform describing the transformer you need and mark the Priority as "Urgent". We will contact you by phone and process the charge with a credit card or instruct you where to send a check or money order.
|
||
|
Shipping Limits: |
Will ship to all US locations, including foreign US Military bases. Will also ship internationally upon customers approval of shipping estimate. Common carriers are typically USPS, Fed-Ex, DHL and UPS, although others can be called upon at the customers request. We Can Ship directly to UPS or Fed-Ex accounts either freight collect or prepaid. We tend to refrain from using UPS as a preferred choice because of recent poor customer service and driver issues in our local area. For Online purchases we now offer an option for US Express mail delivery to a US address, and also a 'pickup' option near the end of checkout. If you selected 'pickup' please call or email us with the information needed to process your order.
[ R U S H /
24 Hour Shipping ] - Additional $119.95 USD
|
||
| Customer guarantee: |
All electronic equipment or gear (not parts) purchased or serviced at TECHNOTRONIC DIMENSIONS carries a MINIMUM
of 30-90 days guarantee, against DOA, covering parts and labor. Exact coverage
times vary with the age and condition of the equipment in question. For exact
figures, submit an inquiry with the type and model. This guarantee excludes
accidental or intentional abuse such as dropping, hitting, slamming, shipping
damage or operating equipment in extreme weather conditions where its not
designed to be used. See the Site FAQ for more details. Warranties on
replacement parts do not exist
unless certain conditions are met at the time of purchase or the part is sold to
a repeat or long time customer. 1st time buyers are required to ask for specific details before
placing an order if there is a concern. The return policy shown below may also
answer some concerns. |
||
|
Return
Policy: |
For equipment (not spare parts) purchased directly from TECHNOTRONIC DIMENSIONS returns are valid if initiated within 5 days of receiving the merchandise. After 5 days have passed , its assumed the equipment is working & the customer is satisfied with the experience. For returns on repaired equipment, see the site FAQ for more specific instructions. Return policies on replacement parts do not exist unless there is troubleshooting report submitted by a qualified service technician before the purchase is made. Buyers are advised to ask for specific details before placing an order if there is a concern. There are NO returns (all sales final) on repair kits or custom created service bulletins or on ANY part that is for the brand of RCA-GE due to the increasing number of unqualified people purchasing parts for this brand. Because of annual increases in sales to buyers in the state of California (USA) that want parts sent back for no reason, and because of failed Paypal and bank credit card customer service issues, we currently no longer sell to any buyers living in the state of California, and any items purchased online will be refunded. If you are a resident of California and urgently need a part we stock, contact us first using phone or email. We do not cover freight charges on ANY returned item unless it has been pre-authorized in advance as part of an authorized RMA. Unqualified service entities must submit their Technical findings in writing signed by the installer in order to qualify for additional technical assistance. We reserve the right to charge a restocking fee or refuse a return / refund for any special ordered, limited stock or obsolete electronic part in the event an RMA is supplied | ||
|
Payment Options: |
Small business and personal checks held up to 7 days for clearance unless repeat Customer. Major Credit Cards Accepted using Paypal..
|
||
