Contact Us
Toll Free
: 1-877-817-9885 (Voicemail + Fax **)
N O
T E: Do not contact us at this number or in any way regarding defective
electronic parts claims unless you have an authorization number first. If
there is no authorization number, your calls and emails will not be
answered. For information on getting an authorization number, contact the
bank that issued your credit card you used to make the purchase. If the
bank is unable to help, have their credit card department contact us.
Voice
mails or faxes left needing information on spare parts will not get a reply unless a surcharge has been paid
first, as per our new policy described on the merchant policy page linked
below.
If you are a previous customer, you may not have to pay the surcharge.
Leave as much information as possible regarding your last purchase.
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To
Order
or
Request Service:
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For best results don't use a Hotmail, Windows live or other Microsoft system
based email service when Emailing us.
These services plus AOL will often flag email from our IP address as SPAM when
replying. YAHOO mail seems to work ok for now. |
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** To send a
fax, start transmitting as soon as our line picks up.
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